Privacy Policy

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Privacy Policy – Synergy Health & Wellness Virtual Care (Synergy HWVC)
Effective Date: July 14, 2025

This Privacy Policy explains how Synergy Health & Wellness Virtual Care collects, uses, protects, and discloses your personal health information in accordance with HIPAA and applicable state laws. 

At Synergy Health & Wellness Virtual Care, your privacy matters. We are committed to protecting your personal and health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and relevant state laws. This Privacy Policy explains how we collect, use, protect, and share your information when you engage with our services, including virtual care, functional wellness programs, lab testing, and supplement support.

1. Information We Collect
We may collect the following:

• Personal Identifiers (e.g., name, date of birth, email, phone number, address)
   
• Health Information (e.g., symptoms, history, visit details, lab data)
   
• Lifestyle & Wellness Info (when part of coaching or functional programs)
   
• Payment Details (when applicable)
   
• Technical Info (device type, IP address, website interaction)
   

2. How We Use Your Information
We use your information to:

• Provide medical or wellness care
   
• Create and maintain your chart or health record
   
• Coordinate lab testing and supplement support
   
• Communicate with you via secure methods
   
• Improve service offerings
   
• Fulfill legal or regulatory requirements
   

3. How We Share Your Information
We may share information with:

• Licensed providers within Synergy HWVC or affiliated services (e.g., SwiftCare)
   
• Third-party HIPAA-compliant vendors (e.g., EHRs, labs, pharmacies, Fullscript)
   
• Labs or supplement dispensaries for order fulfillment
   
• Legal entities when required by law
  We do not sell your data or use it for non-health-related marketing.
   

4. How We Protect Your Information
We use:

• HIPAA-compliant EHR systems and encrypted communication
   
• Secure patient portals
   
• Access controls and required training for staff
   

5. Your Rights
You have the right to:

• Access or request a copy of your information
   
• Request corrections
   
• Ask how your information has been shared
   
• Request limited use or disclosure of your data
   
• File a complaint if you believe your rights have been violated
  To exercise any of these rights, please contact us at:
  info@synergyhwvc.com
   

6. Policy Updates
This Privacy Policy may change. Updated versions will be posted here with a revised date. Continued use of our services means you accept the latest policy.

Contact Us
Synergy Health & Wellness Virtual Care
Email: info@synergyhwvc.com
Website: synergyhwvc.com

States Served: Arizona, Florida, Maryland
Programs and services may vary based on licensure and patient location.