Patient Bill of Rights

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Patient Bill of Rights – Synergy Health & Wellness Virtual Care

Explore your rights as a patient of Synergy HWVC, including respect, privacy, participation in care, and access to your health information.

At Synergy Health & Wellness Virtual Care, we are committed to providing care that respects your dignity, privacy, and choices. This Patient Bill of Rights outlines what you are entitled to as a patient. 

As a patient of Synergy HWVC, you have the right to:

1. Be treated with respect, dignity, and without discrimination.
    
2. Receive clear and honest information about your care options.
    
3. Ask questions and receive answers in a language and format you understand.
    
4. Participate in decisions about your health and wellness.
    
5. Refuse care or request a second opinion at any time.
    
6. Privacy and confidentiality of your personal health information.
    
7. Know the names and credentials of those involved in your care.
    
8. View and request copies of your medical records.
    
9. Receive clear information about costs, billing, and your responsibilities.
    
10. File a complaint or express concerns without fear of retaliation.